Privacy Policy

At acerspoint we value the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website, business operations, marketing activities, and real estate transactions.

1. Information We Collect

We may collect personal and professional information including but not limited to:

  • Full name
  • Contact details (phone number, email address, address)
  • Property preferences and requirements
  • Identification details when required for compliance
  • Communication records (calls, emails, WhatsApp messages)
  • Information shared by channel partners and employees
  • Website usage data (IP address, browser type, pages visited)

We do not knowingly collect sensitive personal data unless required for legal or regulatory purposes.

2. Purpose of Information Collection

The information collected is used for:

  • Facilitating real estate transactions for developer-launched projects
  • Providing information related to flats, plots, and layouts sold directly from developers
  • Client follow-ups, site visit coordination, and booking assistance
  • Channel partner coordination and lead management
  • Employee and internal operational management
  • Legal, regulatory, and compliance requirements
  • Improving customer experience and service quality

We clearly state that we do not deal in second-hand or resale residential properties.

3. Information Sharing & Disclosure

We may share information only when necessary with:

  • Project developers and authorized representatives
  • Channel partners strictly for transaction-related purposes
  • Legal authorities or regulatory bodies when required by law
  • Internal employees for operational and customer support

We do not sell, rent, or trade personal information to third parties for marketing or unrelated purposes.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect personal information against unauthorized access, misuse, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security of information transmitted online.

5. Website Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve services. Users may choose to disable cookies through browser settings, though some website features may be affected.

6. Channel Partners & Employees

Information shared by channel partners and employees is used strictly for professional engagement, project coordination, and internal records. Confidentiality is maintained, and misuse of data is strictly prohibited.

7. User Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of data, subject to legal and business obligations

Requests can be submitted through our official contact details.

8. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be posted on our website.

9. Contact Information

For privacy-related concerns or inquiries, please contact us at:
acerspointteamwork@gmail.com

TERMS & CONDITIONS

Terms & Conditions

By accessing our website or engaging with acerspoint you agree to the following terms and conditions.

1. Nature of Business

We operate as a real estate company dealing exclusively in:

  • Flats and plots
  • Layout projects
  • Developer-launched properties

We do not provide services for second-hand, resale, or individual retail residential properties.

2. Information Accuracy

All project details, pricing, layouts, approvals, and availability shared by us are based on information provided by developers. While we strive for accuracy, we do not guarantee completeness or future changes beyond our control.

3. No Financial or Investment Guarantee

Real estate decisions involve market risks. We do not guarantee appreciation, returns, rental income, or future property value. All decisions should be made based on independent evaluation and due diligence.

4. Channel Partners & Employees

Our employees and channel partners act as facilitators between developers and clients. Any commitments or representations are subject to official developer documentation and approvals.

5. Intellectual Property

All website content, branding, text, images, and materials are the property of acerspoint and may not be copied, reproduced, or used without written permission.

6. Limitation of Liability

We shall not be liable for any direct or indirect loss, damage, or dispute arising from:

  • Developer project changes
  • Market fluctuations
  • Client decisions
  • Regulatory or approval delays

7. External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of such external sites.

8. Termination of Access

We reserve the right to restrict or terminate website access or services if misuse, misrepresentation, or unlawful activity is identified.

9. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of local courts.